B2B — Automation & Workflow Orchestration
AI Chatbot for Business
An AI chatbot for lead qualification, customer questions, or internal helpdesk — with clean escalation to your team.
A good chatbot does not replace your team. It handles recurring questions, gathers context, and hands difficult cases over cleanly.
Typical use cases
- Lead qualification: capture intent, ask initial questions, and hand over structured context to sales
- Customer questions: answer frequent questions about services, prices, delivery times, opening hours, or processes
- Internal helpdesk: answer from existing documents, wiki pages, or process notes
- Pre-sales guidance: guide prospects through an offer and suggest suitable next steps
What’s included
- Concept workshop: which questions the bot should answer, where it must escalate, how we measure usefulness
- Searchable knowledge base from existing content
- Integration as a website widget, standalone page, or internal Slack/Teams bot, depending on where it belongs
- Escalation paths with conversation context
- 30 days of post-launch support and guidance for maintaining new content
Stack options
Depending on the project, we use suitable model APIs, EU providers, or local components. The point is not hype around one model, but answer quality, cost, data flow, and maintainability.
What’s not included
No phone bot, no legally binding advice, and no unsupervised decisions. For unclear or critical requests, the bot must hand off to humans.
Delivery timeline
Typically 3-5 weeks depending on knowledge base scope and frontend complexity.